Gentle Pet Ear Cleansing Solution – 2 Pack
Gentle Pet Ear Cleansing Solution – 2 Pack
Pet Ear Cleansing Solution helps clean wax, reduce odor, and remove visible ear mite debris — leaving ears fresher, cleaner, and more comfortable.
✓Lifts wax & daily buildup
✓Reduces unpleasant ear odor
✓Alcohol-free, gentle formula
BUNDLE & SAVE
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Gentle Pet Ear Cleansing Solution – 2 Pack
Safe & Secure Checkout
Safe & Secure Checkout
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60 Days Return
60 Days Return
At Vexroan, we want you to be completely satisfied with your purchase. If you are not fully satisfied with your order, we are here to help.
30-Day Return & Exchange Guarantee
You have 30 days from the date you receive your order to request a return or exchange. Whether you have changed your mind or need assistance with your purchase, please contact our customer service team first before returning any item.
All returns and exchanges must be approved by our team in advance. Please do not send your package back without contacting us first. Returns sent to an unauthorized address may not be accepted or processed.
For any return or exchange request, please contact us at:
Email: info@vexroan.com
Return Conditions
To be eligible for a return, please make sure that:
Items must be unused, undamaged, unwashed, and returned in the original packaging with all original labels attached.
Customers are responsible for return shipping costs for returns caused by personal reasons (such as change of mind, incorrect size selection, or no longer wanting the item).
Return shipping costs will be covered by us if the item received is damaged, defective, or incorrect due to our error.
Items that do not meet the above conditions may not be eligible for return or refund.
Return Process
Step 1: Contact our customer service team at info@vexroan.com before returning your item.
Step 2: Our team will review your request and provide return instructions if your return is approved.
Step 3: Send the item back according to the instructions provided by our team.
Please do not return items to the address listed on your original shipping label. This is not our official return address, and unauthorized returns cannot be processed.
Refunds
Once your returned item has been received and inspected, we will notify you by email regarding your refund status.
Refunds will be processed within 3 - 5 business days after receiving and verifying the returned item.
Refunds will be issued to your original payment method used during checkout.
Please note:
If you have not received your refund within the expected timeframe, please contact your bank first or reach out to our customer support team for assistance.
Damaged, Defective, or Incorrect Items
We carefully inspect and package every order before shipment. However, in rare cases, items may be damaged during transit or you may receive an incorrect product.
If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery and provide clear photos or videos of the issue.
After reviewing your request, we will provide the best solution, including a replacement or refund if applicable.
If you have any questions about returns, exchanges, or refunds, please contact our customer service team at:
info@vexroan.com
We are always happy to assist you.
Shipping Costs
Shipping Costs
At Vexroan, we are committed to providing a smooth and reliable shopping experience.
Order Processing Time
Orders are usually processed within 24 business hours after payment confirmation.
- Orders placed on weekends or public holidays will be processed within 1–3 business days.
- Processing time may vary slightly during peak seasons, holidays, or periods of high order volume.
- Some large, customized, or special-handling items may require additional preparation time.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Delivery Time
Total Delivery Time = Processing Time + Shipping Time
Delivery times may vary depending on your location, shipping method, product availability, and carrier conditions.
| Shipping Destinations | Shipping Method | Shipping Charge | Free Standard Shipping |
| US | Standard | $5.99 | Orders over$49 |
| CA/AU | Standard | $5.99 | Orders over$49 |
| DE/FR/IT/ES/NL/NZ/UK | Standard | $5.99 | Orders over$49 |
Please note that delivery times are estimates and may be affected by:
- Customs clearance procedures
- Weather conditions
- Carrier delays
- Public holidays
- High-volume shopping periods (such as Black Friday, Cyber Monday, Christmas, New Year, and other holidays)
We appreciate your patience during these periods and will always do our best to ensure your order arrives as quickly as possible.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number.
You could track your package through our Track Your Order page or by using the tracking information provided in your shipping confirmation email.
Please allow a short period for tracking information to update after shipment.
Customs Duties & Taxes
Customers do not need to pay additional customs duties for standard deliveries in most cases.
However, customs regulations vary by country. In rare situations, additional customs fees, taxes, or import charges may be applied by local authorities.
If additional charges occur due to local customs policies, customers may be responsible for these fees.
Address Accuracy & Delivery Issues
Please ensure that your shipping information is complete and accurate before placing your order.
This includes:
- Full name
- Shipping address
- Phone number
- Email address
If an order cannot be delivered due to incorrect or incomplete information provided by the customer, additional shipping costs or reshipping fees may apply.
Please contact our customer service team as soon as possible if you notice an incorrect shipping address after placing your order. We will do our best to assist before shipment.
Lost, Damaged, or Delayed Packages
We carefully inspect and package every order before shipment. However, unexpected issues may occasionally occur during transportation.
If your package arrives damaged, is lost, or experiences an unusual delivery delay, please contact us and our team will assist you with the next steps.
Please provide your order number and any relevant photos or information so we can resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team:
Email: info@vexroan.com
PET CARE
Gentle Ear Care for Dogs & Cats
Helps lift wax, ear mite debris and odor while soothing itchy ears — made for simple at-home grooming.
Alcohol-Free
Plant Extracts
Safe If Licked
Dogs & Cats
What Starts As A Bad Smell May Turn Into Something Much Worse
A little ear odor may not seem serious at first. But when wax, dirt, moisture, and debris keep building up, your pet's ears may become dirtier, more irritated, and harder to ignore.
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Bad Smell
It may start with a strange odor most owners ignore.
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Dirty Buildup
Wax, dirt, and moisture may continue to collect inside the ear.
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Mites & Irritation
Neglected ears may create an environment where mites and irritation are more likely.
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Red, Crusty, Painful-Looking Ears
In some cases, dirty ears may become visibly worse over time.
Don't wait until your pet's ears get to that point.
Pet Ear Rinse helps remove wax, dirt, and odor-causing buildup before it becomes a bigger concern.
Visible Ear Mite Debris Clean-Up
Helps lift wax, grime and ear mite debris for cleaner-looking ears and a fresher daily grooming routine.
Easy Routine
Easy 3-Step Ear Cleaning
Simple care for cleaner, fresher-looking ears at home.
1
Apply
Add a few drops into the ear canal.
2
Massage
Gently massage the base of the ear to loosen debris.
3
Wipe
Let debris loosen, then wipe clean with cotton or a soft pad.
Botanical Comfort
Gentle Ingredients for Routine Ear Care
Made with comfort-focused ingredients to help clean ears while staying gentle on sensitive pets.
Aloe Vera
Helps soothe and moisturize irritated ears.
Chamomile
Helps calm and comfort sensitive, itchy ears.
Witch Hazel
Helps cleanse and support healthy ear hygiene.
Glycerin + Betaine
Helps hydrate and protect ears from dryness.
Botanical Comfort
Less-Mess Design
The curved applicator helps deliver ear rinse where you need it — without the messy guesswork.
01
Better Reach
Curved design helps reach the ear area more comfortably.
02
Targeted Application
Directs rinse solution exactly where it is needed.
03
Controlled Flow
Helps reduce spills and waste for a cleaner experience.
Everything customers need to know before adding Auriviemed to their pet care routine.
Questions Pet Parents Ask
Can I use it for both dogs and cats?
Can I use it for both dogs and cats?
Yes. Auriviemed Pet Ear Rinse is designed for routine ear care for dogs and cats.
How often should I use it?
How often should I use it?
Use regularly as part of your pet's grooming routine, especially after baths, outdoor play or when ears need a fresh clean.
Is it safe if my pet licks it?
Is it safe if my pet licks it?
The formula is designed to be pet-friendly and safe if licked during normal use. Avoid overuse and follow the application directions.
Does it contain alcohol?
Does it contain alcohol?
No. It is alcohol-free, making it a gentler option for sensitive pet ears.
Can it help with ear odor?
Can it help with ear odor?
Yes. It helps cleanse and deodorize ears by lifting wax, grime and daily buildup.
How do I apply it?
How do I apply it?
Apply a few drops, gently massage the base of the ear, then wipe away loosened debris with cotton or a soft pad.