Wooden Hummingbird House
Wooden Hummingbird House
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Wooden Hummingbird House
Safe & Secure Checkout
Safe & Secure Checkout
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60 Days Return
60 Days Return
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
info@vexroan.com
(a) return
To be eligible for a return, please confirm the following:
-The items to be returned remain unused, undamaged, unwashed and in the original packaging with the original label.
-You pay for the return. Items that do not meet the above criteria cannot be returned.
Customers have 60 days from the date of receipt to change their mind and return the items without giving a reason.
info@vexroan.com must issue a refund. You can request a return by contacting us at
info@vexroan.com. After receiving the return, you will receive a refund to the customer's account. The shipping costs will be billed to the customer at most once (including returns). Consumers will not be charged for restocking for returning the product.
Our general return address:
Address:Unit 104, Building A, Block E, Zone 5, Ganghua Xing Industrial Park, 120 Yongfu Road, Qiaotou Community, Fuhai Subdistrict, Bao'an District, Shenzhen City, Guangdong Province.
Tel: +86 13389232510
Recipient Name: MR.peng
(Please contact
info@vexroan.com for the closest return address in your area.)
(b) Refunds
We'll email you once we've processed your refund or exchange.
Refunds will be made within 3 working days of receiving your return. After verification, please check your account.
There may be a slight delay in your return request as we usually process it twice a week. If you have any questions, please contact
info@vexroan.com. We will answer you as soon as possible.
(c) cancellation
You can cancel your order before your item is shipped. Please contact us at
info@vexroan.com if you want to cancel your order.
Shipping damage claims
We are proud of our products, but we cannot control the shipment. In some extreme cases, the item you receive may be damaged in transit. So please check the item when you receive it in good condition. If the accident really happens, please provide us with the photo or video and contact us at:
info@vexroan.com
Note:
-We’ve partnered with Seel to provide shipping protection. If you purchased Seel Shipping Protection at checkout, you are eligible to file a claim if your package experiences any of the following issues during transit::
· Delivery delays
· Lost packages
· Damaged packages
You may file a claim with Seel with the shortest being within 7 days of delivery. Claims submitted after this period will not be accepted.
For full coverage details, please visit: Seel Protection Details
How to file a claim: After purchasing shipping protection, you will receive a confirmation email from Seel. Simply follow the link in that email to access the claim submission page, or click the claim portal here: Resolution Center
-Customized products (such as lettering) do not accept returns and exchanges unless there is a product quality problem.
Refund
Once your refund request is approved, we will process the refund as soon as possible.
Refunds will be issued to the original payment method used at checkout (such as credit/debit card or third-party payment providers).
refund processing time:
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credit / debit cards: refunds usually arrive within 3–5 business days, depending on your bank
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PayPal or other third-party payment methods: typically 1–3 business days
Please note that processing times may vary based on your payment provider. If you have not received your refund after the stated timeframe, we recommend contacting your bank or payment provider first, or reaching out to our customer support team for assistance.
If you have any questions regarding refunds, feel free to contact us at any time.
Shipping Costs
Shipping Costs
Shipping Options:
We offer the following shipping options to best suit your needs:
- Free Shipping: Enjoy complimentary shipping on orders of $69 or more!
- Standard Shipping: For orders under $69 a flat rate of $5.9 applies. This ensures reliable delivery of your items.
We partner with reputable carriers to provide dependable shipping services. Rest assured, we are dedicated to getting your purchase to you as quickly and safely as possible.
დ Natural Wood: Our wooden hummingbird house is made of natural pine. which has more natural taste and is easier to attract hummingbirds to build nests in our bird house for outside. Birds can live safely in the hummingbird nest without worrying about rain and sunshine. 
- დ Special Design: There's a groove on the roof of our hummingbird houses for outside. it works like a hummingbird feeder to put bird food. and you can also open the roof to clean and refresh the bird house. This is an awesome hummingbird gift for bird lovers.
- დ Drain Hole: Our hummingbird house has a hole at the bottom. not only drains water. but also as a vent that can keep the hummingbird nest clean. dry and ventilated. so that humming birds can stay for a long time. This also ensure that the birds have enough air to breathe in the bird house.
- დ Bird House Size: Hummingbird body length is between 2.3 and 4.1 inches. the size of the hummingbird house for outdoors is about 5.3 x 2 inches. and the hole size is 1.1 inches. so our wooden hummingbird house is very suitable for the hummingbird body size.
- დ Gardening Gifts: According to reports. male hummingbirds will occupy their bird nest first. and then attract more females to live in. And. hanging a decorative hummingbird house in the garden or room can add nature flavor. While there's no guarantee they'll use this decorative house (there's no guarantee of any birdhouse). it's also an attractive addition to backyard or garden.


